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Please provide the following information:
- Please zip up the contents of the C:\Windows\Minidump directory
- Upload it to the Public area of a SkyDrive account ( https://skydrive.live.com )
- Post a link here so we can download it.
and
- Go to Start and type in "msinfo32" and press Enter
- When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
- Zip them up and upload them to the Public area of a SkyDrive account ( https://skydrive.live.com )
- Post a link here so we can download it.
Use SkyDrive to upload collected files:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
If all of the above doesn't fix things, then please run Driver Verifier according to these directions: http://www.carrona.org/verifier.html
Stuff below the line is just FYI - I've already addressed issues on the lines above.
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DATA RECOVERY:
Do not try to run anything on the hard drive until you recover the data. Any writing to the disk may destroy data.
Little damage
- use a device to slave your hard drive to another system to copy the
data over. I use this device at work (about $30 US): http://www.cooldrives.com/saandidehadr1.html
Moderate damage
- use file/partition recovery software. There is a lot of
freeware out there to do this - but I find it too confusing to
use. I use GetDataBack from http://www.runtime.org It's free to see what it can recover, but it'll cost about $80 (US) to actually recover it.
Severe damage - contact a data recovery professional. Very expensive, but worth it if you absolutely must have the data back!
Then run this bootable hard drive diagnostic procedure: http://www.carrona.org/hddiag.html (read the details at the link) - Test ALL of the hard drives.