John Carrona - Microsoft MVP

Windows Expert - Consumer

I have the Knack: sound byte here

Initial Hardware Diagnostics RSS Feed Subscribe to the RSS feed Last updated:  17 Jan 2013
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I suggest starting all troubleshooting with the following diagnostic tests (also located at this link: ).  They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link) - Test ALL of the hard drives.

 Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: (read the details at the link)
There are also free, bootable antivirus disks at this link:

If all diagnostics pass and if you need more (free) diagnostics, try those here:
If you've just run these at the start of your topic on the forums - there's no need to move on (unless a hardware problem is suspected).

Full list at
I suggest using a temperature monitoring program (works in Windows).  I picked this free one because it was the first one I found that also shows GPU temps:
I also suggest this one:

© 2016 - John D. Carrona, Microsoft MVP
Windows Expert - Consumer
Forum screen name: usasma

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